FAQs: Your Essential Guide
Frequently Asked Questions (FAQ) – GB NANI BEAUTY
Welcome to the GB NANI BEAUTY FAQ section, where we answer the most common questions our customers have about our brand, products, shipping, payments, and returns. This FAQ page is designed to make your shopping experience smoother while also helping you find quick solutions.
Brand Related FAQ
GB NANI BEAUTY is founded by passionate makeup professionals who aim to provide high-quality, vegan, and cruelty-free products. This FAQhelps customers understand our brand story better.
Yes, every product listed on our website is 100% vegan and cruelty-free. This FAQ clarifies one of the most common questions new customers ask.
Unlike other brands, we focus on silky textures, attractive shades, and high pigmentation tailored for Indian skin tones. ThisFAQhighlights our uniqueness.
Order & Shipping FAQ
Once your order is shipped, a tracking link is shared via email and SMS. This FAQ ensures customers can easily follow their orders.
You can subscribe for restock alerts on the product page. This FAQ helps you know when your favorite item is available again.
Orders may take 1–2 business days to process. This FAQ clears doubts regarding processing time.
If an item is missing, contact our support team at support@gbnanibeauty.com. This FAQ provides a quick solution for missing items.
Payments & Returns FAQ
We accept all major debit/credit cards, UPI, Net Banking, and wallet payments. This FAQ helps customers choose a suitable payment method.
Orders can only be canceled or modified before shipping. This FAQ explains order flexibility.
Returns are accepted within 7 days if products are unused and unopened. This FAQ explains our simple return process.
Product Usage & Promotions FAQ
Each product page includes shade descriptions and swatches. This FAQ helps customers select the right shade.
Currently, we do not offer free samples. This FAQ clarifies our sampling policy.
We run seasonal promotions. Subscribe to our newsletter for updates. This FAQ informs about upcoming deals.
We run seasonal promotions. Subscribe to our newsletter for updates. This FAQ informs about upcoming deals.
Yes, our formulas are skin-safe and vegan. This FAQ reassures customers with sensitive skin.